About Baby2000

Baby 2000 are located at 43 Copnor Road Portsmouth, PO3 5AB (UK) and our shop opens Monday to Saturday 0900 to 1700. We also trade online as Baby2k.com

 

Baby 2000 specialise in children's in car safety (car seats), pushchairs & accessories. In-store we offer over 150 different travel system options and some of our staff have been working for over twenty years in the baby & nursery industry. To see a video of our beautiful (7 showroom) store click here


We are experts in the fitting of car seats and have four staff members who are IOSH accredited. Possibly that will not mean too much to you but suffice to say this qualification is one which a Road Safety Officer would seek to obtain. It is the HIGHEST qualification available in the UK today and many national retailers don’t have ANY IOSH accredited car seat fitters at all.  One of the reasons for this is cost, the IOSH qualification does not come cheap but we believe it is worth it and that you cannot put a price on a child’s life. For this reason, we do charge (£10.00) to fit some car seats but this is deducted from the cost of any car seat you may purchase. We have THREE undercover car seat fitting bays + parking on-site.


Baby 2000 Payment Plan:

Ever since Baby 2000 opened some thirty-five years ago we have always offered a free Payment Plan, (also known as a Baby Club), for parents to be.  This is a long-established service that all independent baby store specialists used to offer and we feel that it is still welcomed by parents today. 

Reasons the Payment Plan include:

  • Friends and family can pay towards your choice of product(s).  
  • Allows options if you don’t know what colour or products you require.
  • You might not have the space in your home to store your purchases.

We have dedicated storage specifically for customer orders where we will store your products free of charge. Full details of the payment plan are at the bottom of this page. Customers who buy a pushchair or travel system in-store also benefit from a FREE, THREE YEAR, pushchair service programme which ensures your pushchair is maintained to the best possible standard by our experienced onsite engineer, (some T & C's apply).  To our best knowledge no other retailer in the country offers this free service. We do operate a price pledge policy both in-store and online (see below). 

We are totally SERVICE based and though we accept price is important our priority is to make sure we give our customers a first-class shopping experience.   In the last ten+ years we have had over 20,000 happy customers and we also sell on eBay and Amazon. You can check out Baby 2000 & Baby2k feedback by clicking on the names below (opens new window):

 

  eBay    

 

Amazon   

 

Delivery (Online Sales Only): 

Most orders are sent "track & sign".  As a security measure, we normally agree with you the delivery day in advance before sending orders valued at over £350.  All other orders are normally dispatched within one working day via Royal Mail (first class) or via DPD Local (one working day). Delivery is FREE for orders over £37.99 (see relevant product pages for full delivery details). 

 

Price Pledge: 

If you find any product we are offering cheaper elsewhere (including promotions & discount codes), PLEASE EMAIL US WITH THE DETAILS. We will match the price AND with your purchase we will send to you a free gift off your choice. You can choose from a newborn gift set, a luxury doomoo soft blanket (large size) or a family Venture Photography voucher (for use at any Venture UK studio). This voucher is valued by Venture at £350!  Our price pledge free gift policy is valid for ANY product priced over £150 and please let us know which gift you would prefer on day of purchase. For products valued under £150 we will again match the price and deduct a further 10% of the difference between our price and our competitors price. For highly competitive quotes on brands we dont show on our website, (such as Silver Cross), please call us. Discount codes are advertised on our Facebook page or call us for details


Payment Plan Details: 

You can start the Payment Plan with as much (or as little) as you like, but we do require a 20% deposit before we can order in your purchases. We will issue you with your Payment Plan card which you will need to bring with you when payments are made. We then update our systems and your card and we will let you know how much you have left to pay each time you come in.

We will order your products so that they are here 1 month before baby’s due date (unless another date is requested). Parents expecting twins are often early so in that scenario we extend that time to 6 – 8 weeks. The order must be paid in full before collection. You must have your Payment Plan card with you when you come to collect your goods. If you do not have the card we can’t release your goods.  This is a security measure because in the past third parties have attempted to collect orders which they were not authorised to collect.

For further info please visit us in-store, use the contact us page on this website. Our shop number is 02392 666353. Please use this number to call us if you are an instore (local) customer.  

If you have a online sales query or you can call us on 02393 072168

Baby2000 are part of the Kidex Ltd group of companies and we operate separately to Baby2k.com who has their own website www.baby2k.com , different opening hours & different contact phone numbers.